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The 5 signs that you need to improve your marketing

November 14th, 2017

Marketing is an essential tool that you need to master, in order for your business to succeed. Marketers help you target the right audience for your business, consequently turning passive customers into active buyers. Marketing is the best way to increase your engagement with customers and in turn, your profits, referrals and repeat business. Continue reading “The 5 signs that you need to improve your marketing” »

What Makes You Unique?

November 8th, 2017

In today’s ultra competitive world, having something that makes your business stand out from the crowd is more important than ever.  However, for my clients, identifying their Unique Selling Proposition (USP) can be one of the hardest things that I ask them to do. Continue reading “What Makes You Unique?” »

The Brutal Truth About UK Productivity

October 26th, 2017

I have just read an interesting article in the Financial Times on the topic of UK productivity. UK workers are significantly less productive that their counterparts in France, Germany and the US, and are less productive than they were in 2007, when the financial crisis hit. This lack of improvement in productivity will hamper the expansion of the UK economy. Continue reading “The Brutal Truth About UK Productivity” »

You Get the Customers you Deserve!

October 16th, 2017

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Do you have certain customers that are frankly a complete pain to deal with?   They argue about price, they don’t communicate with you (except to complain), they don’t pay their invoices without being chased, they don’t give you referrals and generally stress you out and take up more of your time and energy than is warranted.  Well, the fact of the matter is you’ll always get the customers you’re willing to accept. Continue reading “You Get the Customers you Deserve!” »

How to WOW Your Customers!

October 11th, 2017


There is a saying, “the only thing that stays the same is change.”  These days, we are subject to change more than ever, because we now have so much more choice than ever before. Through the power of the internet, we now have access to unlimited amounts of information – we Google something, and we instantly get thousands of opinions, options and choices. And all this choice is both a good thing and a bad thing for us. Continue reading “How to WOW Your Customers!” »

Brad Sugars’ Finish It Tour Comes to Southampton!

September 29th, 2017

If you are having to work harder to keep your business going, the reality is you have succeeded in buying or creating a JOB for yourself … the real definition of a BUSINESS is:

“A commercial, profitable enterprise, that works, without you!” – Brad Sugars

We are delighted to announce that serial entrepreneur, business guru and best-selling author Brad Sugars is flying in from Las Vegas to share his practical business success tips and advice with UK business owners on his Finish It Tour. And he’s coming to The Hilton at the Ageas Bowl on Monday October 16th 2017! Continue reading “Brad Sugars’ Finish It Tour Comes to Southampton!” »

Book of the Month – The Chimp Paradox

September 26th, 2017

The Chimp Paradox by Professor Steve Peters

This book was the subject of our first ActionCOACH Solent BookCLUB in September 2017. I love this book, mainly because of its simplicity. Having done a lot of research myself  in the areas of psychology and neural science, it was great to come across a book that cut through the high level, technical stuff, and brought it down to a concept that a 4 year old could understand! Continue reading “Book of the Month – The Chimp Paradox” »

The 3 things you need to stop doing to become a great boss

September 14th, 2017

I’m sure that most people reading this article know somebody who has cringe worthy tales of a nightmarish boss, or you may even have had the misfortune to work for one yourself. Though in retrospect we can (normally) laugh about it, at the time it was probably an uncomfortable and demoralising experience. Continue reading “The 3 things you need to stop doing to become a great boss” »

Sales – it’s not all about the price!

September 13th, 2017

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These days, thanks to the internet, it is easy for people to become professional buyers of just about anything.  All the information and opinions you could ever need are available if you just Google for them.   You can even spec and price a new car without going anywhere near a car showroom!   And through some simple online comparisons, you can probably buy many products cheaper than if you went to the usual retail suppliers. Continue reading “Sales – it’s not all about the price!” »

How to increase your prices without losing your customers!

September 6th, 2017

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The quickest way for any business to make 10% more profit each year is to put its prices up by 10% each year, but if it were as simple as that, then we’d all doing it, wouldn’t we?  The reason we don’t make price increases is that we have the fear that if we do so, we are going to lose our customers. Continue reading “How to increase your prices without losing your customers!” »